Look to us for innovative and economical ways to harvest more from your members and your market.

We are an outreach communications center that works exclusively with credit unions. Our mission is to help you reach your goals through the use of extremely focused target marketing efforts, including telesales, email marketing and traditional direct marketing.

A few important dimensions separate us from others in the category. First of all, we were founded by a credit union so we have a profound understanding of the specific issues you face. Our Certified Member Service Specialists have an intimate knowledge of credit union products and practices, as well as exceptional people skills so valuable in telemarketing. On the technology side, we offer superior database access and management. Finally, we are also in a position to offer the best customized creative for all of your communications, including copy, art, production and fulfillment of core direct marketing campaigns.

Do more business; Keep more business from onboarding

In today’s market we have to do whatever we can to retain our current members, drive deposits, and increase our loan portfolios’. An effective onboarding strategic plan will do just that. Successful onboarding not only drives your business it lets your members know you care about them and appreciate their business. Consistent communication is the foundation for any onboarding program. Once you gain their loyalty you will become their preferred financial institution. A common misconception is that onboarding is used for the “new” member only....

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About

Quabbin Mining Company is a division of Athol Credit Union in Athol, MA. Founded in 1930, Athol Credit Union has 7000 members and assets of over $88 million. Known as an innovator, we recently introduced Quabbin Online Credit Union (www.quabbinocu.com), an Internet-only credit union designed to offer high-interest savings products to prospects within our trading area but out of reach of our branch network. Quabbin Mining Company is also a reflection of our understanding of the needs of credit unions, particularly in these difficult and...

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